EventVenue Chat – CHATBOTS for event venues
What is an EventVenue ChatBot?
An EventVenue ChatBot runs behind your Facebook Page in Facebook Messenger, soon in Instagram and WhatsApp.
EventVenue Chatbots empower event venues throughout the World to automatically build a permission led, segmentable database of people visiting their venues.
Through an easy to use web interface, it offers artificial intelligence and mobile marketing to develop and cultivate deep and meaningful personal relationships with exhibition attendees, at scale.
EventVenue Chat brings them back to your venue time and time again, driving more revenue for your exhibitors.
Establish an information rich permission based, segmentable list of people visiting your venue automatically.
Manage multiple events, exhibitor listings, promotions and events from our bespoke centre management web interface dashboard
Put your visitors in contact with your exhibitors, before, during and after the event has finished – increasing their return on investment.
Exhibitor Dashboard allows exhibitors to publish promotions to attendees directly.
Faster and more convenient way to find what they want
Increased awareness of Events, Events within Events, Event Exhibitors and Venue Services.
Personalised relationship with your Venue using the power of Artificial Intelligence and Natural Language Processing
Nothing new to download – your users already have the Apps on their phones
Start for FREE now
Register now and deploy a ChatBot listing all the Services your Venue offers.
What problem does EventVenue.Chat solve for Event Venues?
The Problem of Facebook Organic Reach
The idea behind a Facebook Business Page is to create a group of people following your ii and when you want to communicate with them, you simply post an update and they will see it. This is no longer the case.
Facebook changed its algorithm so that the organic reach of a Facebook post was radically reduced. Whereas perhaps before you could reach 80% of your followers this was reduced to about 15%. The number varies as it is influenced by the many variables which ultimately constitutes the Facebook Algorithm. To reach your followers at high reach levels is still possible but you need to run a paid campaign to do it. That is assuming that given your campaign time frame, Facebook will succeed in reaching your target audience.
The Problem of Facebook Post Context and Frequency
It is also important to take under consideration the context of how your posts are seen by your followers. Context is going to be influenced by relativity. If the brand who’s article pops into your Facebook timeline is highly relevant to you then you will probably pay it more attention and perhaps engage with it. But your followers Facebook timeline’s are noisy places and your sponsored post has to compete with many other organic and paid posts, all competing for your followers attention.
Refers to the number of times your article appears in your followers timeline. If your post only appears once, it can easily be lost in the multitude of competing posts for your audience’s attention.
The Problem with Email Marketing
Email marketing does work BUT is not as simple as it seems. Typically emails have a hard time of it just making it to the recipients inbox. In the world of email marketing, the delivery rates average around 35% and according to MailChimp the average open rate for all industries is 21.33%. If you have a button or link for the recipient to click on, the average click-through rate is 2.62%.
Send 100 000 emails, have 21330 opened and 2062 clicks has all the trappings of a leaky bucket.
The Problem with Website Traffic
Event Venue websites are mostly responsive in design today and can easily be viewed on mobile. But traffic figures are low. One trend we have seen is that when leaving the Facebook App on mobile phones to view a website, the bounce rates (users who view a single page and then leave) are high and the number of pages viewed on the website, low. Today, users prefer to use an app on mobile and what better than one they are already using viz. Facebook Messenger, Instagram or WhatsApp.
EventVenue Chat solves many of these problems by delivering a personalised engaging message on the Facebook Messenger platform (soon Instagram and WhatsApp) directly to your audiences mobile phone. Delivery and Read rates are exceptional and typically in excess of 80%.
Acquiring user permissions, user information such as email and mobile as well as tracking user behaviour in order to build out list segments is frictionless using Facebook data and easy to click on buttons.