Here is a short guide to help you understand the Feedback Summary
Recommendations
Is the number of people who said they would recommend the event (or not) divided by the total number of respondents – updated in real time.
Ratings
The percentage of people who gave 1 – 5 stars. 5 Stars being excellent.
Key Performance Indicators
The percentage of people who responded 1 to 5 stars for each Key Performance Indicator.
